Accessibility statement
Version 1.0 · Adopted 30 June 2026 · Assessment date: 2 July 2026
1. Legal framework
The Dutch Accessibility of Products and Services Act (WTPD) implements the European Accessibility Act (Directive 2019/882/EU) in the Netherlands. From 28 June 2025, commercial providers of digital services — including webshops and ticket platforms — are required to make their services accessible to people with disabilities. Supervision of e-commerce services rests with the Netherlands Authority for Consumers and Markets (Autoriteit Consument & Markt, ACM).
2. Reference standard
This platform aims to comply with WCAG 2.2 level AA (Web Content Accessibility Guidelines, version 2.2), as applicable via the harmonised European standard EN 301 549.
3. Conformance status per WCAG guideline
The table below indicates the conformance status for each WCAG 2.2 guideline, based on the assessment of 2 July 2026 (an automated audit with Lighthouse — accessibility score 100 — supplemented by manual checks of the purchase flow).
MeetsPartialDoes not meetN/A
| Principle | Guideline | Ref. | Status | Notes / known limitation |
|---|---|---|---|---|
| Perceivable | Text alternatives | 1.1.1 | Meets | Images in the ordering flow have alt text. |
| Perceivable | Time-based media | 1.2.x | N/A | The platform contains no video or audio. |
| Perceivable | Adaptable | 1.3.x | Meets | Landmarks, semantic headings (incl. h1) and labels present. |
| Perceivable | Distinguishable | 1.4.x | Meets | Colour contrast meets 4.5:1 (fixed, July 2026). |
| Operable | Keyboard accessible | 2.1.x | Partial | Webshop fully keyboard-operable; payment takes place on Adyen's external payment page. |
| Operable | Enough time | 2.2.x | Meets | No time limits in the ordering flow. |
| Operable | Seizures | 2.3.x | N/A | No flashing or blinking content. |
| Operable | Navigable | 2.4.x | Meets | Page heading (h1), landmarks and logical focus order present. |
| Operable | Input modalities | 2.5.x | Meets | Interactive targets meet the minimum size. |
| Understandable | Readable | 3.1.x | Meets | The page language is set to the selected language. |
| Understandable | Predictable | 3.2.x | Meets | Consistent navigation and predictable behaviour on focus. |
| Understandable | Input assistance | 3.3.x | Meets | Labels, input hints, error state and live messages present. |
| Robust | Compatible | 4.1.x | Meets | Valid ARIA and correct name/role/value (Lighthouse a11y 100). |
4. Findings and resolved items
During the assessment of 2 July 2026 the previously identified issues were resolved:
- Text alternatives (1.1): images in the ordering flow have alt text.
- Colour contrast (1.4): text contrast was increased and now meets the 4.5:1 ratio.
- Page structure (1.3 / 2.4): a page heading (h1) was added; landmarks and focus order are correct.
Remaining item: payment takes place on Adyen’s external payment page, whose accessibility is partly outside our control. A full, independent manual audit (including a screen-reader test) is planned before 31 December 2026.
5. Timeline for improvement
We aim to resolve any remaining issues and complete a full manual audit before 31 December 2026. This statement is updated on every material change or after a periodic reassessment (at least annually).
6. Feedback and contact
Do you have difficulty using this platform or have you found an accessibility problem? Email: info@spelenbijbeelen.nl. We aim to respond within 5 working days.
7. Enforcement procedure
Are you dissatisfied with our response or have you received no response? You can lodge a complaint with the Netherlands Authority for Consumers and Markets (ACM): Postbus 16326, 2500 BH Den Haag · consuwijzer.nl · T: 0800-0707 (free).